(Work Hours: Monday-Friday :
10:00 AM - 7.00 PM(EEST) )
You may write or call to our Skype
Work Hours: Monday-Friday :
12:00 AM - 21.00 PM(EEST)
Country: Czech Republic
Kurzova 2222/16, 155 00 Prague
Some of our customers have problems on their side with their e-mail addresses and they do not receive important emails from us. Please look for problem on your email postal system: (@gmail,@hotmail,@live etc.) Our system works properly and sends all answers to our customers e-mails addresses (under what they are registered on website) including services "Forgot password?". Please check your "Inbox" and "Spam Folder". And if the letters gets "Spam Folder", please mark them as not Spam. This way you can receive IMPORTANT EMAILS FROM US.
You can also use green button Skype(bottom right corner) and ask to reset your password. There may be a delay the answer due to the time difference between the time zone of Ukraine and other time zones. But you will always receive an answer about resetting your password via Skype. Skype is intended only to help you Log in to the website. All other questions only through the form to our support center.
With respect staff of UALadys.
When you are calling to our Support Center , please dial the number two times. If the autoresponder switches on after your first call, please call back again and the manager will pick up the phone. If nobody answers the second call, please leave the message on the autoresponder.
Please feel free to E-mail us anytime. We appreciate any suggestion and question about our company and business. We do our best to provide our services better so if you notice any mistakes on the site, we would be glad to get your note and fix them.before writing a letter to support center. There you can briefly find answers on the most popular questions asked by our clients.
Also you can read our Quick help about support center.